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Customer Service Specialist

Company

Jobtailor

Location

dubai, dubai emirate

Posted

July 21, 2026

Position Overview

Responsibilities

  • Coordinate inbound and outbound shipments from booking to final delivery.
  • Monitor shipment milestones and ensure timely execution of operational activities and update manifests promptly.
  • Arrange transportation, customs clearance, and value-added services as required.
  • Proactively identify and resolve operational issues to minimize service disruptions.
  • Act as the primary point of contact for assigned customers and exhibitions.
  • Respond promptly to customer inquiries and operational requests.
  • Manage customer expectations through regular updates and issue resolution.
  • Verify shipping and customs documentation.
  • Ensure compliance with customs regulations, trade requirements, and company procedures.
  • Maintain accurate data within company systems.
  • Participate in process improvement initiatives.

Requirements

  • Bachelor's degree or ...

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