*Description*
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
*SUMMARY*: The Customer Service position has hands on management of laboratory telephone answering protocols, for both outgoing calls and incoming inquires for laboratory results. This position must maintain a professional level of phone etiquette for the entire department. This position along with the lab management is directly responsible for meeting ...