About the role

You will support our clients global sales and operations teams by managing customer inquiries and streamlining digital portal usage. This role balances administrative precision with proactive communication to ensure a seamless client experience.

Our client offers flexible working hours and a hybrid work model with a presence in their modern offices. You will thrive in a diverse international environment that values autonomy and professional growth.

Work tasks

A versatile support role focused on customer guidance, lead management, and operational task coordination within the global container logistics industry.

• Provide dedicated customer support via phone and email
• Respond to a wide variety of customer inquiries across sales, operations and logistics.
• Investigate customer issues by coordinating with the appropriate internal teams.
• Guide customers in utilizing the digital portal and mobil...