We are looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe.

Responsibilities

• Play a key part in delivering a smooth and positive customer experience — from onboarding and order-to-invoice coordination to reliable day-to-day support.
• Act as the primary point of contact for customers in the DACH region, handling questions and inquiries.
• Maintain customer data and set up new customers, building long-term relationships through excellent service.
• Monitor daily warehouse movements and proactively identify and address discrepancies.
• Coordinate inventory checks, taking responsibility for communication, analysis, and follow-up.
• Handle quality-related issues and stay in close contact with the quality department until resolution.

Qualifications

• Completed vocational training as an industrial clerk, office administrator, or comparable experience in customer serv...