Position Overview
Elevate your career as a Customer Service Specialist at Lennox, where you'll address customer needs and contribute to our legacy of excellence in HVAC solutions. Join a team that values communication and problem-solving.
This role primarily involves handling customer calls, responding to inquiries, and providing outstanding service while staying organized and detail-oriented. You'll also have opportunities to promote our innovative products and will be expected to troubleshoot and resolve customer issues efficiently. Previous experience in customer service is highly valued.
Key Responsibilities:
β’ Answer incoming calls and assist customers
β’ Process orders and track their status
β’ Verify product pricing and availability
β’ Handle troubleshooting and initiate resolutions
β’ Use computerized systems for data tracking
Requirements:
β’ High school diploma or equivalent experience
β’ Minimum of 2 years in customer ...