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Customer Service Supervisor

Company

Sensient Technologies

Location

Geesthacht, Schleswig-Holstein

Posted

June 07, 2026

Position Overview

In this role, you will guide daily customer order operations while partnering closely with internal teams to ensure accurate, timely, and efficient service delivery. You will play an important role in supporting customer satisfaction, driving operational excellence, and helping team members grow and succeed. This position works closely with planning, sales, quality, logistics, and finance teams to support smooth order fulfillment from initial order through invoicing.

What you’ll do

  • Lead and support a customer service team within an assigned area of responsibility 
  • Manage customer orders from order entry through invoicing while ensuring accuracy and timely completion 
  • Monitor customer orders proactively to maintain strong service performance and customer satisfaction 
  • Partner with internal departments to resolve issues, remove delays, and support effective communication 
  • Identify opportunities to improve processes, reduce errors, an...
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