Position Overview
Description We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities:
β’ Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information.
β’ Provide support with general office tasks, ensuring all documentation and processes are handled efficiently.
β’ Conduct research to resolve customer issues or provide in-depth responses to inquiries.
β’ Maintain thorough and effective email correspondence with clients and internal teams.
β’ Assist with hiring-related processes, including scheduling and managing communication with candidates.
β’ Troubleshoot custom...