Customer Service Team Leader

Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey.

Benefits and Package for a Customer Service Team Leader

Salary: Up to £32,000
Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday
Contract: Permanent
Location: Norwich - Hybrid (minimum 3 days per week in office)
Training: Full-time in office for the initial training period
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app
Family and friends' discounts on services and products
Pension scheme with company contribution
Free on-site parking

Key Responsibilities of a Customer Servic...