Customer Service Team Leader

£15.38-£16.41 p/hour (£30-32,000 p/annum) DOE

Location: Cardiff (CF15) - free parking onsite / local transport links include easy bus and train stations for non-drivers.

Working week is Monday to Friday.

Hours are (phone number removed)pm / 45 min lunch (37.5 hour working week).

Working pattern: Tuesdays are office based for all staff, with everyone being allocated 1 set day a week WFH +1 extra Friday a month WFH for everyone.

Are you available for immediate work, if so, we have an urgent need to fill a Team Leaders role for our financial services client in Cardiff.

You'll be responsible for pro-actively overseeing the activities of your team of 8, as well as being hands-on within their busy in-bound department.

Ideally, you'll have previous experience from a regulated industry - financial services, insurance, pensions. But if you had a solid background in another call centre environment, we'd like to ...