Customer Service Representative (Level 1)

Location: Knutsford, Cheshire (Office Based)
Hours: 40 hours per week on a rotating shift pattern

Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors.

This is an excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while supporting incident resolution, service requests and ongoing service improvements.

Benefits

* 28 days holiday including bank holidays

* Ongoing training and development

* Career progression opportunities

* Exposure to enterprise-level technology environments

Key Responsibiliti...