Your newpanyYou will be working for a well-established organisation based in Stoke-on-Trent, supporting a busy and fast-paced operational team. This organisation delivers essential services to a wide customer base and prides itself on providing a responsive, high-quality customer experience. You will join a collaborative and supportive environment where teamwork and customer focus are key.Your new roleAs a Temporary Customer Services Co-ordinator, you will play a critical role in delivering a professional and efficient customer service function, with a particular focus on property-related enquiries and coordination.Key responsibilities will include:

Acting as the first point of contact for customer enquiries, managing both inbound and outboundmunications

Coordinating repairs and maintenance requests, ensuring jobs are logged, prioritised andpleted within agreed timescales

Scheduling operatives and contractors, ensuring efficient allocation of work and clearmunication...