Job Description

We are a rapidly growing print-on-demand e-commerce company focused on operational efficiency and customer satisfaction. We are seeking a highly organized, proactive, and detail-oriented Customer Services Intern to join our team. This role provides hands‑on experience in business process management, workflow optimization, and multi‑platform e-commerce operations. The intern will support customer inquiries and monitor order workflows across marketplaces.

Key Responsibilities

• Respond to customer inquiries across Amazon, eBay, and Etsy, adhering to each platform's response time SLAs.
• Assist customers with order tracking, customizations, cancellations, and return/refund requests.
• Handle print‑on‑demand issues (print quality, sizing discrepancies, transit delays) to protect reviews and ratings.
• Monitor order flows from marketplaces to fulfillment systems to ensure seamless processing.
• Coordinate ...