Customer Services Manager

📍 Berkshire | Office-based (5 days per week)
💰 £55,000 + Benefits

Are you an experienced Customer Services Manager who enjoys building high-performing teams, improving processes, and delivering outstanding customer experiences in a fast-paced commercial environment?

We're looking for a proactive and commercially minded Customer Services Manager to lead our UK Customer Services function across our sustainable brands.

This is far more than a traditional customer service role. You'll lead a busy in-house team supporting both consumer and commercial customers, balancing day-to-day operational excellence with continuous improvement in a business that's constantly evolving.

The Opportunity

Our Customer Services team supports a diverse customer base, from consumers looking for advice on choosing the right product through to commercial customers managing power garden and DIY equipment and ongoing warranty requirements.
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