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Customer Services Officer

Company

British Council

Location

Ottawa, Ontario

Posted

March 23, 2026

Position Overview

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Department:Β  Customer Services

Contract type:Β  Local standard, part-time (50% ie 17.5 working hours per week), definite for two years (initially)

Payband:Β  local PB4 / H

Starting salary: from 15 208,- CZK (gross monthly)

Starting date : as soon as possible

...

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