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customer services officer, (phone banking)

Company

RecruitFirst

Location

Wan Chai, Hong Kong Island

Posted

July 03, 2026

Position Overview

Overview

Who you'll be working for

Recruitfirst

What requirements you'll need to be eligible

  • Secondary education or above with 1 year customer service experience in banking or investment industry

  • Passed in IIQE or HKSI is preferred but not a must 

  • Excellent written and spoken English and Cantonese, proficiency in Mandarin

  • Good presentation and communication skills
  • What you'll be doing on the job

  • Handle customer phone enquiries in professional manner related to general banking services

  • Maintain good relationship with customers and high- level service standards

  • Solve minor complaints from customers

  • Shift duty may required
  • Ready to Apply?

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