What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North America—delivering high-performance cutting tools with speed, flexibility, and a strong customer focus.

Join a highly motivated team in Charlotte, USA, where local expertise meets the global knowledge and values of the Plansee Group.

GENERAL DESCRIPTION:

The Customer Solutions Specialist is responsible for delivering outstanding service by accurately assessing customer needs and providing timely, effective resolutions. Serving as a critical connection between customers and internal teams, this role ensures seamless coordination, swift issue resolution, and a consistently positive customer experience

DUTIES AND RESPONSIBILITIES