Execute airfreight import and export operations in accordance with established SOPs, manuals, quality standards, and KPI requirements.
Coordinate and communicate effectively with customers, agents, suppliers, airlines, and internal stakeholders to ensure smooth shipment execution.
Review shipment instructions and verify completeness and accuracy of shipment information prior to processing.
Manage shipment milestones from booking through delivery, ensuring timely updates and proactive resolution of operational discrepancies.
Create and maintain shipment records, including invoicing, accruals, status updates, and job file documentation within the Transport Management System.
Coordinate cargo collection, transportation, customs clearance, and airline bookings based on shipment requirements and service commitments.
Prepare and review shipping documentation, including Air Waybills (AWB), commercial invoice...
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