Position Overview
Join easyhome as a Customer Solutions Specialist to elevate your career in retail. Focus on customer engagement, account management, and sales to make a positive impact.
Easyhome, recognized as part of the goeasy family, is looking for a detail-oriented individual dedicated to enhancing customer experiences. You'll leverage your skills to help people access home goods while building their financial futures. This role will enrich your professional journey in a supportive and inclusive workplace.
Key Responsibilities: β’ Build strong connections with customers via multiple channels β’ Assess customer needs and offer suitable solutions β’ Manage accounts, process payments, and update information β’ Maintain merchandising standards and inventory accuracy β’ Conduct empathetic collection and follow-up activities
Requirements: β’ Exceptional communication and customer service skills β’ Track record of meeting sales goals β’ Customer-facing experience in retail or finance p...