At LexiaUK Ltd, we believe in empowering schools with cutting-edge educational software that truly makes a difference. As part of our continued growth, we’re looking for a dynamic Customer Success Advisor to join our friendly and passionate team based in our top-floor Gateshead office with panoramic views.

If you enjoy helping others succeed, are confident delivering training over Microsoft Teams or similar platforms, and love seeing customers thrive with the help of technology, this is the role for you.

Tasks

This is not a technical support job. It’s all about people, engaging with schools to ensure they get the most from our platform. You’ll be at the heart of our customer experience, offering tailored support, training sessions, and onboarding that drive real product usage.

• Deliver live, remote training sessions to school staff via video conferencing (Microsoft Teams)


• Help schools implement and get the most out of our...