Customer Service Advisor

Sittingbourne, Kent

Salary: £27,000 per annum

Join a Global Leader in Healthcare

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy, communication, and customer satisfaction are key?

Our client, a leading pharmaceutical company based in Sittingbourne, is looking for a Customer Service Advisor to join their growing team. This is an excellent opportunity to build a rewarding career within a highly respected organisation that plays a vital role in improving people's health and wellbeing.

Key Responsibilities

Acting as the first point of contact for customers via phone and email.
Processing customer orders accurately and efficiently.
Resolving customer queries and complaints in a professional manner.
Liaising with internal departments to ensure smooth order fulfilment.
Maintaining accurate customer records and updating CRM systems.