Lead pharmacy onboarding with Script Runner as a Customer Success Engineer. You will play a crucial role by integrating technical expertise with hands-on customer engagement while improving automation.
Script Runner is searching for a Customer Success Engineer to spearhead pharmacy onboarding, bridging engineering and customer service. As part of an AI-driven health-tech platform, you'll oversee customer experiences from setup to troubleshooting, ensuring pharmacies thrive on the system. This role emphasizes automation and requires an understanding of coding, communication, and the product's nuances.
Key Responsibilities:
• Own the pharmacy onboarding process end-to-end
• Guide new customers through setup and configuration
• Build internal tools to automate customer tasks
• Provide proactive troubleshooting and support
• Foster strong relationships with pharmacy clients
Requirements:
• Bachelor’s degree in Computer Science or engineering
• Understanding of...