Position Overview
Customer Success Engineer II
Customer Success Hybrid Remote , Belen, Costa Rica
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We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Engineer II and help us do what we do best: propelling business forward. This will be a hybrid role so working between your home office and our Belen Costa Rica location.
As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR. The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer advocacy....