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Customer Success Engineer - Negotiable

Company

Alchemy

Location

reading, england

Posted

June 15, 2026

Position Overview

About the job Customer Success Engineer - Negotiable

Our Client are an industry leading tech start-up based in Reading in the UK.

Their exceptional SaaS solution is used internationally for the archiving and preservation of valuable digital assets across a range of industries including life sciences, scientific research, heritage and higher education.

The Role

Our Client are looking for an experienced Customer Success Engineer to provide high quality assistance to their growing customer base. With a focus on Support and Customer Success you would ensure customer issues are handled and queries are answered. As a self-motivatedengineer you wouldjoin adynamicteam, supporting an exciting and rapidly evolving product.

The company is based out of Reading, with a flexible approach to working with the option to work remotely if desired. They offer a competitive salary and a range of employee benefits including healthcare.

Key Tasks

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