🇺🇸 USAJobs.work

America's Job Portal

← Back to USA Jobs

Customer Success Executive

Company

ServiceNow

Location

Japan, Tokyo

Posted

July 21, 2026

Position Overview

Job Description

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.

What you get to do in this role: 

The Customer Outcomes Customer Success Executive will develop C-level executive relationships and relationship management across 1-3 customers. The over-riding objective for the Customer Success Executive will be to improve Customer Outcomes at these managed accounts leading to customer's product adoption, renewals, and expansion of ServiceNow offerings with the account.

  • Service 1-3 large enterprise customers
  • Develop executive relationships with CIO,CFO,CHRO and business leaders
  • Understand goals and develop customer roadm...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now