Customer Success Executive/Manager

Hybrid working – 3 days in the office

Our client, a rapidly expanding international organisation, is seeking a Customer Success professional to take ownership of a diverse portfolio of commercial accounts. This position is ideal for someone who enjoys building influential relationships, shaping client strategy, and uncovering opportunities for growth within established partnerships.

You’ll act as the primary contact for your accounts, ensuring they receive exceptional support while identifying ways to enhance performance and maximise long‑term value. The role blends relationship management, commercial insight, and data‑driven decision‑making.

What You’ll Be Doing

• Managing a portfolio of mid‑market clients as their main point of contact, ensuring smooth coordination across internal teams.
• Developing strong, trusted relationships with senior stakeholders, includi...