**About the Role:**

**Grade Level (for internal use):**

09
Our Customer Success function is an established segment of the Sales team at With Intelligence, working closely alongside Account Management, New Business, Product & Support. This team is responsible for driving adoption, engaging with clients, and improving the health of accounts to deliver measurable retention and growth.

As part of the Key Accounts team, you will have the opportunity to work with senior stakeholders at leading firms in the alternative asset management space. You will act as their day-to-day contact advising on how to maximize their received value from the platform, as well as proactively finding opportunities to expand their use case.

The candidate should be passionate about customer engagement with excellent communication skills and appreciate how good data discipline underpins this.

**The Role:**

+ Engage directly with clients throughout their subscr...