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Customer Success Executive

Company

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED)

Location

singapore, singapore

Posted

July 09, 2026

Position Overview

Job Responsibilities
  • Serve as the primary point of contact for patients, external partners, and internal operations.
  • Manage patient flow efficiently, including scheduling appointments and handling walk‑in inquiries.
  • Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
  • Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
  • Maintain accurate and up‑to‑date records, including daily, weekly, and monthly performance reports.
  • Actively promote clinic services through effective communication and cross‑selling techniques.
  • Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
  • Perform any other ad‑hoc duties as assigned from time to time by Management.
Job Requirements
  • Minimum 2 years of customer service or telemarketing experience in t...

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