Loqsea is a modern front-end commodity trading risk management system that centralises trade data and risk analytics, enabling real‑time monitoring, automated trade capture, and accurate reconciliation. It streamlines workflows, delivers risk‑adjusted insights, and replaces manual processes with a scalable, efficient solution for traders and risk managers.

About the Role

We are looking for a professional who combines the analytical rigour of a Business Analyst with the proactive, client‑focused approach of a Customer Success Manager. This role ensures customers adopt the Loqsea Technology Platform effectively and achieve measurable success and value from its use.

You will work at the intersection of product, technology, and client engagement , translating client needs into actionable product requirements while driving customer satisfaction and retention.

Key Responsibilities

Customer Success

• Act as the...