Customer Success Manager - AdTech

We’re partnering with a well-known independent AdTech business looking to hire an Account Manager to join their Customer Success team.

This is a client-facing role focused on campaign delivery, performance management, and building strong relationships across agency and advertiser partners.

You’ll play a key role in ensuring campaigns run smoothly from launch through to reporting and optimisation, while helping drive long-term client success.

The Role

• Own and manage campaigns throughout the full lifecycle, from setup through to delivery, optimisation and reporting
• Act as the main point of contact for agency and client stakeholders during live campaigns
• Build and maintain strong relationships across agency and media teams
• Monitor campaign delivery and performance, proactively identifying issues and driving solutions