Arcoro is a rapidly growing SaaS company that provides modular HR solutions designed specifically for the construction and contracting industry.

The organization focuses on helping businesses manage the full employee lifecycle through technology that improves hiring, onboarding, compliance, and workforce productivity.

The Customer Success Manager plays a key role in building strong customer relationships, driving product adoption, ensuring account health, and supporting long-term retention. This position also manages the full renewal lifecycle while acting as the customer’s internal advocate to ensure issues are resolved efficiently and customer value is continuously delivered.

• Maintain high levels of customer engagement and satisfaction to improve adoption and retention.
• Manage the end-to-end renewal process, including pricing discussions and renewal closure.
• Identify churn risks early and implement proactive r...