We’re looking for a passionate and experienced Customer Success Manager . If you thrive in SaaS, love working with enterprise customers, and are excited by emerging tech — this could be your next move.

You will:

• Own a portfolio of customers across EMEA, driving adoption, retention & growth
• Onboard, train, and partner with customers to ensure long-term success
• Identify upsell opportunities and lead the full sales cycle for non-enterprise accounts
• Collaborate with Account Executives to grow enterprise accounts
• Be the voice of the customer, feeding insights back into product and strategy

What we’re looking for:

• 3–5 years’ experience in Customer Success or Account Management in Payments or Crypto
• Strong experience managing Enterprise FSI customers
• Strong track record of retention, upsells, and quota achievement
• Experience across EMEA