Customer Success Manager (CSM)

Location:

Bangalore, India (Hybrid)
Working Hours:

Must be willing to work in EST (U.S.) business hours

About the Role
At Enhancio (www.enhancio.com), we’re looking for a

Customer Success Manager (CSM)

who will play a vital role in fostering long-term partnerships with our customers. At Enhancio, customer success isn’t just a function it’s our promise. This role is critical in sustaining our

100% customer retention rate

and driving measurable marketing and revenue outcomes for our clients.
You’ll collaborate closely with Product Managers, Engineers, and cross-functional teams, acting as the

voice of the customer

while ensuring seamless adoption, satisfaction, and growth. Your mission: strengthen partnerships, maximize product value, and champion customer advocacy.

Key Responsibilities

1.

Customer Onboarding and Training:
Lead sm...