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Customer Success Manager - Data Platforms

Company

JPMorgan Chase

Location

Columbus, OH

Posted

June 01, 2026

Position Overview

Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. The Data Platforms team sits at the core of Consumer & Community Banking's data ecosystem, serving thousands of users across multiple business lines. We're builders, not bureaucrats. Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence isn't about checking boxes - it's about creating the conditions where great people do their best work. We value curiosity over credentials, initiative over instructions, and impact over activity.

**Job responsibilities**

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