Location: Dubai Remote Department: Customer Success / Operations Employment Type: Full-time

We need a Customer Success Manager who can build strong relationships, understand client needs deeply, and ensure they achieve maximum value from our products and services. You will be the primary point of contact for customers; guiding onboarding, resolving issues, gathering feedback, and working closely with internal teams to deliver an exceptional experience end-to-end.

This is a high-impact role ideal for someone who loves solving problems, communicating clearly, and turning customers into long-term partners.

• Own the customer relationship lifecycle — onboarding, adoption, retention, and expansion.