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Customer Success Manager - Hybrid, Clearwater, FL

Company

TeamViewer

Location

Clearwater, Florida

Posted

July 08, 2026

Position Overview

Responsibilities

:

  • Serve as the primary point of contact for assigned customers throughout their lifecycle.



  • Build and nurture long-term customer relationships to ensure satisfaction, trust, and loyalty.



  • Drive product adoption by helping customers understand and maximize the value of TeamViewer’s solutions.



  • Monitor customer health, usage, and engagement to proactively address risks and identify opportunities.



  • Lead customer onboarding, training, and enablement to ensure smooth product implementation and usage.



  • Collaborate with Sales, Support, and Product teams to advocate for customer needs and resolve issues quickly.



  • Identify upsell and cross-sell opportunities and partner with Account Managers to expand customer accounts.



  • Deliver regular business reviews and insights to demonstrate ROI and ...

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