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Customer Success Manager- Innovate

Company

Asplundh Tree Expert, LLC - 010

Location

Willow Grove, Pennsylvania

Posted

June 23, 2026

Position Overview

Essential Functions

& Responsibilities:
  • Be a key member of the Digital Innovation Team to develop and support critical business solutions & projects, including the Vegetation & Asset Management Solution.
  • Collaborate with development, reporting and business intelligence platforms
  • Provide onsite & virtual support & training to Asplundh and Client Field Crews and Site Offices across the USΒ 
  • Oversee ServiceNow Support Framework
  • Blend marketing, project management, and client success principles to drive value for our clients
  • Develop and execute engaging client interactions through technology platforms, ensuring maximum adoption and utilization of our products
  • Create compelling content to drive client product usage and adoption
  • Drive digital transformation initiatives aimed at enhancing user experiences and operational efficiency
  • Identify opportunities for process improvement and im...
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