Cvent is a leading meetings, events, and hospitality technology provider with 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500.

Role Overview

As a Customer Success Manager, you will partner with enterprise customers to help them adopt the Cvent platform, achieve business objectives, and build mature meetings, events, and sourcing programs. You will lead success planning and day‑to‑day engagement, using data, best practices, and cross‑functional collaboration to drive measurable business outcomes, customer retention, and growth. In addition, you will support venue sourcing initiatives, strengthen customers’ sourcing strategies, and expand the use of venue and vendor sourcing across their organization.

The successful candidate must be process oriented, customer focused, and multi‑tasking with a proven track record against current role metrics. You should be tech savvy, proactive, curious, and capable of proposing innovativ...