About Visalaw.ai

Visalaw AI is a cutting-edge legal tech startup that leverages the power of artificial intelligence to revolutionize immigration law practice. Our platform is designed to streamline processes, improve accuracy, and enhance the client experience for law firms specializing in immigration law. We are passionate about the intersection of AI and legal practice and are dedicated to positively impacting the legal industry.

Position Overview

We are seeking a driven and client-focused Customer Success Manager to join our growing team. This role reports to our CS leadership and works closely alongside a peer CSM to deliver an exceptional experience across our portfolio of law firm clients. The position can be based in Memphis, TN, or remote for the right candidate.

The Customer Success Manager is a key executor of our client success playbook, responsible for onboarding, retaining, and supporting law firms as th...