Job Description

We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world‑class customer satisfaction.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support

Working Location

Seaside, SM Mall of Asia. GXRH+HG6, Pasay City, Metro Manila, Philippines

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