This is a remote position.

Job Title: Customer Success Manager
Rate: 80,000 – 90,000 PHP per month
Type: Full-time; 40 hours per week
Setup: Permanent Work From Home
Shift: Morning Shift
Benefits: HMO on the 1st year of tenure

Role Overview

We are looking for a highly experienced Customer Success Manager who can lead customer operations, escalations, retention, and overall client experience with confidence and authority. This role is best suited for candidates with strong leadership backgrounds from Senior Operations Manager to Director level, particularly from high-performing BPO, customer service, or customer experience environments.

The ideal c...