Customer Success Manager (IT Services & Consulting)

Location - Pune, India (Work from Office)

Experience - 4–6 Years

Qualification - MBA / PGDM (Marketing, Operations, IT, International Business) preferred

Employment Type - Full-Time

About Heap Trace Technology-

Heap Trace Technology is a rapidly growing IT Services and Consulting company specializing in Software Development, Cloud & Dev Ops, AI/ML, Quality Engineering, Data Engineering, and Digital Transformation. We work with clients across the United States, Europe, and other global markets, delivering high-quality technology solutions through dedicated teams and project-based engagements.

We are looking for a highly professional, client-focused, and communication-driven Client Success Manager who can act as the bridge between our clients and delivery teams while ensuring exceptional customer experience and long-term relationship management.

Role Overview-...