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Customer Success Manager

Company

5G-Starlink Pte.

Location

singapore, singapore

Posted

June 27, 2026

Position Overview

Responsibilities
  • Maintain a highly collaborative and positive relationship with the customers
  • Ensure customers renew their contracts
  • Discover and identify upsell/cross-sell opportunities to maximise customer growth
  • Drive adoption and make sure customers use its full extent
  • Helpcustomers plan and understand the best ways to utilise our products,based on their business needs by successfully onboarding them
  • Understand customers' business, use case, goals and identify opportunities to add value
  • Accurately handle quotations, invoices, and license agreements.
  • Support our customers and train them on services acquired based on their use case and goals set
  • Identify, forecast, and proactively engage customers at risk
  • Log client communication and document relevant activities in our CRM
  • Provide and manage feedback to various internal customer teams to improve customer experience
  • Gather...

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