Customer Success & Operations Manager (Philippines)

Manila, Philippines

$1,000.00 - 1,600.00 (US Dollar)

Job Openings: Customer Success & Operations Manager (Philippines)

About the job

We are a growing startup helping fast‑growing businesses scale through high‑quality offshore talent. We manage large customer accounts and are looking for a strategic, hands‑on customer success leader to manage these relationships and ensure operational excellence.

Role Overview

As a Customer Success & Operations Manager, you will own the post‑sale relationship with our highest‑value customers. You will act as a trusted advisor to clients and oversee the offshore teams delivering services to them. This role requires excellent relationship management, team coordination, and operational problem‑solving skills.

What You’ll Do

• Serve as the main point of contact for assigned customer accounts....