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Customer Success Senior Consultant

Company

NielsenIQ

Location

Istanbul, Istanbul Province

Posted

July 20, 2026

Position Overview

Job Description

Key Responsibilities

Client Consulting & Relationship Management

  • Serve as a trusted advisor by understanding client needs and delivering impactful insights.
  • Lead day‑to‑day client communication; manage queries and tricky conversations with minimal senior involvement.
  • Present results with clear storytelling and actionable recommendations.
  • Participate in client planning and briefing meetings, translating client needs into relevant SA&I solutions and actionable research approaches.
  • Project Management & Delivery

  • Support proposal development and ensure designs meet specifications.
  • Align with internal teams on on test design, questionnaires, and analytical plans.
  • Execute and review questionnaires and study inputs.
  • Being able to execute studies end to end when needed.
  • Oversee project timelines and quality; communicate risks proactively.
  • Analyse...
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