Elevate customer experiences with Alberta Blue Cross as a Customer Success Specialist. This role emphasizes proposal support, administrative efficiency, and strong collaboration in a flexible work environment.
In this position, you'll support the Group Sales business by engaging in vital administrative and operational responsibilities. Collaborate with account executives and internal teams while ensuring accurate processing of enrolments and customer transactions. Your attention to detail will be crucial as you contribute to maintaining positive advisor and client relationships.
Key Responsibilities:
• Enter and maintain quote and proposal information
• Process enrolments and administrative transactions
• Build relationships with stakeholders for effective support
• Ensure accurate client and policy updates
• Identify operational improvements and efficiencies
Requirements:
• Minimum 2 years in customer service or insurance operations
• Post-secondary educa...