, Poland

Job Family Group:

Customer Operations

Worker Type:

Regular (FTC) (Fixed Term)

Posting Start Date:

June 26, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Early Careers

Job Description:

Note: This is a 12-month contract with potential extension of up to 18 months. This role follows a hybrid work setup, with an expectation to work from the office at least three days per week.

What’s the role

As a Customer Success Specialist – French (internally referred to as CSS FR Lubes), you will play a pivotal role in shaping and delivering an outstanding end-to-end customer experience. You will be responsible for managing customer relationships and satisfaction across the full lifecycle, spanning Deal Management and Order-to-Cash processes. This role is integral to the Customer Fulfilment Cycle, providing seamless support from c...