CUSTOMER SUCCESS & ONBOARDING SPECIALIST

Full-Time · Customer Success & Onboarding · Islamabad (On-site or Remote)

Abacus Technologies builds agentic document extraction and structured output tools for Enterprise clients across the Middle East, North Africa, and Europe.

AT A GLANCE

Role Title: Customer Success & Onboarding Specialist

Employment Type: Full-time, permanent

Compensation: Competitive salary, commensurate with experience

Location: Islamabad — on-site or remote; occasional travel to the GCC region as needed

Experience Level: Mid-Level (3–5 years)

Language: English (full working proficiency); Arabic a plus

Reports To: Head of Client Operations

Team: Founding member of a growing Client Operations / Customer Success function

ABOUT THE ROLE

We're building out the Customer Success and Onboarding function under our Head of Client Operations, and we're looking for a h...