We're looking for someone who can build proactive customer education into a genuine strategic asset: education that leaves our customers feeling confident and capable, both in our product and in payroll more broadly.

PaySauce makes payroll simple for small businesses across New Zealand. Our customers run cafes, build houses, milk cows and run retail stores. They're not payroll experts; they're experts in their own business, and our job is to make them feel empowered and in control of their payroll. Customer education is how we do that at scale, and it's one of our key strategic pillars. It empowers customers to succeed on their own, fuels acquisition through referrals, and equips our partners to confidently use and recommend the product, multiplying our reach through that channel. It's also critical to what's coming next: a complex, multi-product migration that a strong education programme is essential to landing well.

About the role

You'll champion proa...