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Customer Success Specialist

Company

Octal Philippines Inc.

Location

Manila, Metro Manila

Posted

July 07, 2026

Position Overview

As a Client Success Manager, you will be responsible for ensuring client success and satisfaction by providing strategic guidance and tailored digital marketing and technology solutions. Key duties include building strong client relationships, analyzing performance metrics, creating KPI reports, and identifying business growth opportunities. The role involves managing and executing marketing campaigns, resolving technical issues, conducting QA checks, and delivering insights on digital trends. Additionally, the candidate will lead training sessions, maintain documentation, coordinate team schedules, and optimize resource allocation to meet client and business goals.

● Strong understanding of digital marketing strategies, including SEO, SEM, social media, email marketing, paid media, and content marketing.

● Proficient in technical tools and other project management tools (e.g. monday.com, asana, Miro)

● With experience in Project Management Methodologies ...

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