Description
Position: Customer Success Specialist

Location: 100% on-site / OKC, OK (close to downtown)

Pay: $23hr

Schedule:

+ Monday–Friday, 8:00 AM – 5:00 PM (4 days on-campus, 1 day remote 12–9 PM)

+ 1 Saturday per month (remote, 4-hour shift)

About the Role:

We are seeking a passionate and organized Customer Support Specialist to join our campus team and help students succeed. This role blends on-site collaboration with remote work, providing opportunities to engage with students, faculty, and staff while ensuring smooth daily operations. The ideal candidate is enthusiastic, adaptable, and customer-focused, with a strong drive to make a positive impact in students’ lives.
What You’ll Do:

+ Support students through their academic careers, proactively advising assigned students via phone, email, or video communication.

+ Address and resolve student issues through research, collaboration, and follow...